Even in an period of Apple Watches, Pixel Watches, and Garmin gadgets, Fitbits stay synonymous with health monitoring for many individuals. There isn’t a lot monitoring occurring, nevertheless, when a Fitbit immediately stops syncing together with your telephone. Right here’s why your Fitbit sync could have stopped — and extra importantly, what you are able to do about it.
Why gained’t my Fitbit sync?
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The brief model is that one thing might be disrupting the connection between your Fitbit and your telephone. It could possibly be an issue with Bluetooth, however it is also a software program problem, such because the Fitbit app failing to fetch knowledge routinely. It may also be that you’ve got a number of gadgets attempting to sync together with your tracker. Cloud sync, in the meantime, will fail in case your telephone can’t attain the web.
If you wish to know concerning the full set of prospects, learn on.
Tips on how to repair a Fitbit that gained’t sync
Kaitlyn Cimino / Android Authority
As a result of there are a number of potential causes, there’s no one-size-fits-all resolution. Should you run by means of the troubleshooting steps beneath, nevertheless, you’ll virtually definitely run throughout an choice that works to your scenario. If nothing works, it’s in all probability time to contact Google help about repairs or a alternative, hopefully beneath guarantee.
Ensure Bluetooth is enabled in your telephone. All Fitbit wearables use Bluetooth Low Vitality (BLE) to sync knowledge, so your telephone wants Bluetooth energetic too. On each Android gadgets and iPhones, you’ll be able to examine this by going to Settings > Bluetooth. It is perhaps value toggling Bluetooth on and off once more if the characteristic is already enabled. It is also that your telephone has Airplane Mode on, through which case you need to flip it off to re-enable not simply Bluetooth however Wi-Fi and mobile (we’ll contact on these once more later).
Strive forcing a guide sync. In your telephone, open the Fitbit app and choose the At the moment view. Pull down in your display to pressure a refresh.
Power-quit the Fitbit app and relaunch it. It could possibly be {that a} non permanent cache or course of glitch is stopping sync, through which case relaunching the app would possibly remedy it.
Ensure your telephone has Wi-Fi and/or mobile on. Whilst you’d assume it wouldn’t be important, Google’s necessities for Fitbit sync specify that your telephone must be related to Wi-Fi or mobile (whether or not 4G or 5G). That’s presumably as a result of the Fitbit app routinely uploads knowledge to sync together with your Fitbit account. Disable Airplane Mode if it’s on, and doublecheck that Wi-Fi or mobile is energetic in Fast Settings (Android) or Management Middle (iPhone).
Scan for app updates. Whereas it’s unlikely, there is perhaps a extra deeply-rooted bug within the Fitbit app that’s stopping sync. Android customers can examine for updates utilizing the Google Play Retailer, whereas iPhone customers can do the identical utilizing the Apple App Retailer. We suggest turning on automated app updates until you have got metered dwelling web entry, since you need to be capable of restrict these updates to Wi-Fi.
Should you sync your Fitbit with a couple of gadget, transfer the secondary gadget additional away or shut off its Bluetooth. It’s typically dangerous to pair a health tracker with a number of gadgets, exactly as a result of it will possibly get confused about which gadget it’s alleged to be sending knowledge to. Should you don’t need to unpair something nevertheless, attempt transferring one among your gadgets additional away out of your Fitbit or briefly disabling its Bluetooth features. The latter choice is extra dependable, particularly on condition that merchandise with Bluetooth 5.x have a spread measuring a whole bunch of toes.
Test app permissions in your telephone’s Settings app. To ensure sync will work, the Fitbit app wants entry to background knowledge/sync/refresh (labels differ) in addition to location providers. Android customers can usually go to Settings > Apps > Fitbit > Permissions or some variation of this. On iPhones, you’ll need to go to Settings > Fitbit in addition to probably Settings > Apps > Background App Refresh and Settings > Privateness and Safety > Location Providers. With both platform, you need to be capable of seek for “background” or “location” in Settings to search out related controls. Be aware that customers of Android 12 or later also needs to have close by gadget permissions on.
Replace Android or iOS. There’s a non-zero chance {that a} bug together with your telephone’s working system is obstructing sync. Android customers can examine for updates by going to Settings > System > System replace, or some model of that, whereas iPhone house owners ought to go to Settings > Basic > Software program Replace. If an replace is accessible, be sure to backup any crucial information and hook up with Wi-Fi earlier than putting in.
Restart your telephone. It could possibly be that there’s a short lived glitch on the OS degree that doesn’t require an replace, or that different apps are making a battle. Rebooting your telephone will deal with (or rule out) each of these points in a single shot, offering a clear slate.
Replace your Fitbit. Fitbits generally run into bugs on their very own finish, so it could possibly be {that a} firmware replace is important. In your telephone’s Fitbit app, go to At the moment > Gadgets > [your device] and faucet Replace if new firmware is accessible. You could need to search the net for anecdotes about new releases, nevertheless, as a result of Google has by accident bricked Fitbits prior to now, most just lately with the 194.61 replace for the Cost 5.
Restart your Fitbit. Directions for this are going to differ based mostly in your mannequin, however like restarting your telephone, it may repair non permanent errors.
Unpair and re-pair your Fitbit. On iPhones, no less than, you’ll have luck forcing the Fitbit app to re-link together with your tracker. Go to Settings > Bluetooth, faucet the i (information) button subsequent to your Fitbit’s title, then select Overlook This System. Your Fitbit ought to ask you to permit iPhone notifications once more, through which case faucet Enable. Subsequent, open the Fitbit iPhone app, and comply with prompts to reconnect together with your Fitbit.
Carry out a manufacturing unit reset. This needs to be handled as a final resort. If nothing else has helped nevertheless, a manufacturing unit reset will convey your Fitbit again to sq. one. Try our reset information for model-specific data.
FAQs
There could possibly be Bluetooth vary or interference points, both of which you might be able to mitigate by bringing your Fitbit nearer to your telephone, ideally inside a number of toes. It may also be that your telephone or Fitbit is sluggish, through which case it may stand a restart or replace.
You in all probability have the fallacious time zone set within the Fitbit app. Open the Fitbit app and navigate to At the moment > Profile (your image) > Fitbit settings > App Settings. Disable any automated choices, then decide your time zone manually. Alternately, you’ll have been utilizing guide settings however want to return to automated.
In a roundabout way, largely as a result of Google desires to steer you in the direction of the Fitbit app or Google Match. There are third-party apps that may get round this, similar to Energy Sync for Fitbit, however anticipate to pay for a subscription or one-time price.
Sure, however as talked about earlier, that’s in all probability a nasty thought. If two or extra paired gadgets are in the identical neighborhood, your Fitbit could not sync correctly till one of many gadgets leaves or has its Bluetooth switched off. When doubtful, desire sync together with your telephone.
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