Dubai’s Roads and Transport Authority (RTA) has not too long ago launched a Premium Buyer Card for distinguished company and particular person shoppers. The transfer is in step with RTA’s course to boost the happiness and satisfaction of all prospects with the companies supplied at RTA’s buyer happiness centres throughout Dubai.
The Premium Buyer Card programme launched by RTA seeks to raise buyer happiness and satisfaction by way of facilitating companies for people, corporations, and entities of Dubai’s enterprise group. It resonates with the federal government’s course to foster wellbeing in all respects and improve the welfare of the group by way of providing holders’ entry to an array of unique advantages and companies.
RTA began the distribution of the Premium Buyer Card to its esteemed prospects by way of a hyperlink despatched to their smartphones by way of textual content messages. Holders of this digital card must current it when visiting RTA’s service shops to avail an array of quite a few advantages. To this point, 40,000 prospects have acquired this card underneath the preliminary batch. Subsequent batches are deliberate for distribution shortly.
The advantages on provide to holders of this Premium Buyer Card embody Quick Observe entry to companies at RTA’s shops, fast response to inquiries and telephone calls by way of the Name Centre, unique car inspection and registration companies, and invites to take part in varied RTA occasions. Such rewards foster stronger bonds with prospects and improve their loyalty to RTA.
The beneficiaries from the Premium Buyer Card are the shoppers who normally participate in RTA’s occasions and surveys, and the optimistic prospects who provoke and suggest inventive concepts aimed to contribute to the sustained growth of companies throughout varied channels.
The granting of those Premium Playing cards to prospects was guided by the evaluation of demographic and behavioural patterns of shoppers to grasp their wants and expectations of RTA’s companies and supply channels.
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